Legal Privacy Policy

Last updated: January 1, 2026

 

Overview

This Privacy Policy explains how Jeffrey's Appliance Service ("we," "us," or "our") collects, uses, and protects information when you visit our website or request appliance repair services in the Spokane, WA area. This page is maintained by Jeffrey's Appliance Service to describe our current practices; it is not a legal certification.

Information We Collect

  • Information you provide. When you call, email, or submit a service request, we collect your name, address, phone number, email, and details about the appliance you need repaired.

  • Automatic information. When you visit our website, we and our service providers may automatically collect your IP address, browser type, device information, pages viewed, referring URL, and timestamps.

  • Cookies and similar technologies. We use cookies and similar tracking technologies to operate the site, remember preferences, measure performance, and support advertising.

How We Use Information

  • To schedule, perform, and follow up on appliance repairs.

  • To respond to inquiries and provide customer service.

  • To operate, maintain, and improve our website.

  • To measure the effectiveness of our marketing and show relevant advertisements.

  • To comply with legal obligations and protect our rights.

Google Ads, Analytics & Remarketing

We use Google Ads, Google Analytics, and related Google advertising products (including remarketing and conversion tracking) to promote our appliance repair services and to understand how visitors use our website.

  • Third-party vendors, including Google, use cookies and device identifiers to serve ads based on your prior visits to our website and other websites across the internet.

  • Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the internet.

  • We may use Google Analytics features such as Demographics and Interest Reporting, Remarketing, and Google Signals. These features rely on first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.

  • We do not merge personally identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have robust notice of, and your prior affirmative (opt-in) consent to, that merger.

You can opt out of Google's personalized advertising by visiting Google Ads Settings. You can opt out of third-party vendor use of cookies for personalized advertising by visiting aboutads.info/choices. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

How We Share Information

We do not sell your personal information. We share information only with:

  • Service providers who help us operate our website, communicate with customers, and run advertising campaigns (including Google and our website hosting provider).

  • Authorities or other parties when required by law or to protect our rights, property, or safety.

Data Retention

We retain customer service records for as long as necessary to provide warranty support, comply with legal obligations, resolve disputes, and enforce our agreements. Website analytics data is retained according to the retention settings we configure in Google Analytics.

Your Choices

  • You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not work properly without cookies.

  • You can opt out of personalized advertising using the links in the "Google Ads, Analytics & Remarketing" section above.

  • You can request access to, correction of, or deletion of personal information we hold about you by contacting us using the details below.

Children's Privacy

Our website and services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be highlighted on our website.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Jeffrey's Appliance Service
Spokane, WA
Phone: (509) 928-7176
Email: dispatch@jeffreysappliance.com